Privacy Policy

Protection of your personal data is our top priority

Privacy Policy

Last Updated: December 15, 2024

1. General Information

As Voltmeta® Teknoloji A.Ş. ("Voltmeta®", "Company", "we"), we act sensitively about the protection of your personal data. This Privacy Policy has been prepared in accordance with the Personal Data Protection Law No. 6698 ("KVKK").

2. Personal Data Collected

In order to provide our services, we may process the following personal data:

  • Identity information (name, surname, Turkish ID number)
  • Contact information (phone, e-mail, address)
  • Vehicle information (license plate, make, model)
  • Payment information (card details, billing address)
  • Location information (for charging station use)
  • Usage data (application usage statistics)

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • Provision of charging services
  • Providing customer support services
  • Payment processing
  • Fulfillment of legal obligations
  • Increasing service quality
  • Conducting marketing activities (with your approval)

4. Data Security

We take technical and administrative measures for the security of your personal data:

  • 256-bit SSL encryption
  • Secure data centers
  • Access control and authorization
  • Regular safety inspections
  • Staff trainings

5. Your rights

Rights you have under the Law on Protection of Personal Data:

  • Learning whether your personal data is being processed
  • Request information about your processed data
  • Request correction of data
  • Request deletion of data
  • Objecting to processing

To exercise these rights, you can contact kvkk@voltmeta.com.